Enterprise Information Technology is facing new challenges every day. There is a call for better utilization of funds, shrinking margins and immediate results. The main driving force behind upgrading systems is an increasing demand for Automation, increasing costs of support for obsolete products and fast changing technology Trends. The other possible factors that compel the need for change are poor usability or little knowledge about in-house systems, inefficient integration of various enterprise systems, lack of a long standing and visionary IT support staff. Every decision making is influenced to a large extent by the people involved. Similar is the case for IT system upgrades. By system I refer to the technology and not the underlying hardware. IT managers favor systems/ platforms that they themselves or their workforce is familiar with. IT service providers push for the most cost effective solution to the given problem at hand. The limited budgets, competitive market...
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